Patient Center

Office Hours

Mon - Fri: 8:30am - 5:00pm

If you need us before or after our regular office hours due to an emergency situation, please call 911. If you need us for a non-urgent matter that does require after hours attention, please call our office at (706) 922-7670 and be connected to the on call physician.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (706) 922-7670 during regular business hours.

Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.

Or request an appointment via our online scheduling tool
Schedule your next visit online.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

Unless prior arrangements have been made in advance, co-payments, co-insurance, and outstanding balances are due at the time of service. We recommend that you call your insurance company to verify that we participate with your plan. Patients may be financially responsible for payment of all services even if your insurance company does not pay. Patient accounts that are not paid promptly are subject to third party collections and/or legal action. We accept cash, checks, debit and all major credit cards.

You can also use our secure Online Bill Pay option to pay current statement balances online without setting up an account.

Pay Your Bill Now

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

We recommend that you call your insurance company to verify that we participate with your plan.

Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.

Insurances we do NOT accept include New Auto Accidents, Amerigroup & Coventry. If our physicians currently see you as a patient, you as the patient have the responsibility to change your insurance to GA Medicaid or Amerigroup by Aug 1, 2009. If you have any questions please feel free to contact us.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

Please bring your medication list with you to each appointment. We prefer to refill your medications at the time of your office visit. Prescription refill is not an emergency, therefore refills will not be placed after hours.

Please leave the following information on the line:

Name
Date of Birth
Your Phone Number
Name of Medication
Preferred Pharmacy Name
Pharmacy Phone Number

Allow 48 hours for prescriptions to be called in or faxed to the pharmacy. Please call the pharmacy first to see if your order has been called in before calling the automated line again.

We are unable to repeatedly refill medications long term without an office visit so that we can recheck your condition.

Requesting Medical Records

Requests for medical records can be faxed to (706) 860-2063. Your records are kept confidential. We will not release any of your information without first obtaining a signed authorization from you.

Local Hotel Partners

If you are traveling from out of town, Doctors Hospital has arrangements with nearby hotels that offer discounts to patients who are undergoing surgery at Doctors Hospital.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (706) 922-7670 and our answering service will assist you.